Within the 10 days of purchase of the Group Fitness Class Pass, members can cancel their registration and will be provided a prorated refund.
After the 10th day of purchase of the Group Fitness Class Pass, members may request a prorated refund with documentation from their healthcare provider stating that they can no longer participate in Group Fitness Classes. Refunds are not provided without documentation from their healthcare provider.
Participants will not be refunded for classes canceled due to inclement weather or instructor cancellation unless the total number of canceled classes for the semester/summer exceeds 25% of the total number of scheduled classes. In event of this scenario participants will receive a prorated refund.